I. Introduction

https://www.australiagoldinternational.com (the “Website”) is a duly authorised business in the State of Queensland, Australia with ABN 46 620 754 823 and registered address at 4/18 Lenneberg St, Southport QLD 4215. Australia Gold International Pty Ltd (the “Company”, “Australia Gold International”, “we”, “our” or “us”) is fully dedicated in protecting your privacy and we understand that you may have queries regarding how we utilise, manage, store and protect all of our gathered information.

Our Company defines through this Privacy Policy the manner of which we utilise, manage, use, store, and protect the information, collected from our customers and endeavour to answer some of the frequently asked questions related to our offered products and services. By accessing and using our Website, the customer intelligibly and voluntarily agree to the terms provided in this Privacy Policy.

Australia Gold International endeavour to adhere to the Australian Privacy Principles pursuant to the Privacy Act 1988 (Cth). We are a team of distributors and sales agents dedicated in fixing your international business needs. Our Company is trusted by many global brands and we have continuously exceeded expectations by growing their companies as if they were our own. At Australia Gold International, we understand the time and commitment it takes to build your business and would be honoured to help your company succeed in the Australian market. Our vast knowledge and established contacts in the local market will assist your business flourish. Australia Gold International work with parent companies that supply chain stores to achieve a superior outcome for your establishment with our e-commerce solution service designed to make your job easier by letting us take some of your heavy lifting.

A “Personal Information” is an information or an opinion, including information or opinion forming part of a database, that is recorded in any form and whether true or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion.

Should you not wish that your email address be released in response to a public records request, kindly do not send electronic mail to Australia Gold International, instead contact us through phone or in writing.

II.  Personal Information Collected

Australia Gold International from time to time, receive and store personal information submitted to our Website as provided to us directly by our customers or is given to us in a different manner. Every customer may provide basic information such as name, address, e-mail address, and phone number to enable the Company to provide you with information, send timely updates, and process your chosen product or service order.

https://www.australiagoldinternational.com may likewise collect additional information when the customer provide feedback, information about customer’s personal and/or business affairs, request changes on your content and/or e-mail preference, participate in surveys and Company promotions, provide payment or credit card information, or communicate with our customer care, among others. In addition, we may also collect any other additional information that may be provided to us during the course of your interaction with us.

III.        How We Collect Personal Information

Australia Gold International gathers information from our customers in several ways, including but are not limited to: when you interact with us through our Website, e-mail, phone, or in person; when you access https://www.australiagoldinternational.com; and when we finally engage in any business activity with you. Please note that we may likewise receive information from third parties.

In any event, we assure our customers that we will endeavour to protect the same with utmost diligence as provided for in this Privacy Policy. Once you provide us with your Personal Information, you likewise consent to the supply of that information subject to compliance with the terms provided in this Privacy Policy.

IV. How We Use the Collected Information

Australia Gold International utilises the information submitted to us in order to provide you with the requested products and service order. The Company does not share any of the provided information with, nor sell the same to other marketers without your permission. In this connection, Australia Gold International may share any or all of your provided information with any vendors or affiliates assisting us in the provision of the requested products and service order.

This Privacy Policy is effective from the moment you access https://www.australiagoldinternational.com, upon receiving your email, upon receiving text message from us, or whenever you provide your personal information to Australia Gold International, including among others: when you provide your personal information either in-person, through facsimile, online, on the phone, through a text

message, in an email, through a traditional letter, or by any other means of communication.

In addition, Australia Gold International may use Personal Information collected from you in providing you with information regarding our products or services. We may also advise you of new and additional products, services and opportunities that may be beneficial to you.

1. Cookies Policy. Cookies are data files stored by your web browser on your computer. A computer “cookie” is more formally known as an HTTP cookie, a browser cookie, or an Internet cookie. The name is the simplified version of “magic cookie,” which is a term for a packet of data which a computer receives and then sends back without any changes or alteration. Without cookies, you will not be able to use https://www.australiagoldinternational.com efficiently and many other website which use cookies. Please note that in all major web browsers, users may control how their browser and computer use and store cookies. As a user, you have the right to reject all cookies but this will prohibit or limit you from using our Website or navigating its content.
2. Communication with the Company. Please be advised that all communications received by Australia Gold International on the course of its business operation through our Website customer service, including but not limited to e-mail, telephone, traditional letter, and text messaging, may be recorded and saved for record keeping purposes and to further improve the service we provide you.
3. Testimonials. https://www.australiagoldinternational.com may send out with each purchased products and services, a survey form wherein customers may evaluate and provide a comment detailing his/her experience on such product or service. Some of these responses may be used on our Website as testimonials. Australia Gold International will only upload testimonials from our customers and we do not in any way upload deceptive testimonials to defraud our customers. To view some of our customers’ feedback on our products and services, you may refer to our testimonial page. Submitting your feedback means that you agree and understand that Australia Gold International may publish said testimonial for purposes of promoting our products and services. Whenever we publish a testimonial, we likewise publish the name of the customer with the first letter of his/her last name, company name and the city and state where the customer is from. Under no circumstances shall the Company publish your entire last name, personal address, email, phone number, and any other information that may lead to your identity.

4. IP Address. Australia Gold International may track IP addresses in the aggregate for purposes of administering our Website and to gather the needed demographic information. In no instance shall https://www.australiagoldinternational.com link IP addresses to any specific computer, except when an order is placed through our online checkout process where such IP address assists us in protecting our customers by identifying fraudulent credit card transactions and the like.

   Whenever we deem it necessary or justified under the circumstances, we may share such information with the financial institution which issued the credit card and law enforcement agencies.

    

5. External Website Links. Australia Gold International may include links to other external websites such as Facebook, Twitter, and Instagram which may have different disclosure, privacy policy, and terms of use in comparison with ours. https://www.australiagoldinternational.com does not have control whether directly or indirectly, over the content or the conduct of such websites. Should you be directed to an external website, you agree to hold the Company harmless, and you acknowledge and agree that your interaction with such third parties are solely between you and the external website, with Australia Gold International free from any liability in any manner arising out of the interaction. The Company makes no warranties nor any representations of any kind regarding any third party websites.

6. Passive Data. Australia Gold International may from time to time use small files called “tracker gifs” or “beacons” in our e-mails or on our Website. Using these files allow us to collect non-personal data such as how our Website is being used, when used, which pages are often visited, pages referred to us, including the kind of browsers used in assessing our Website. These information are collected broadly, analysed in an aggregate format, allowing us to better understand our customers in order to provide them with the best possible experience while using our Website.
7. Use of Mail and E-mail. Whenever you contact us through our Website, the system will ask you to provide a valid e-mail and mailing address. We use mails and e-mails in order to update our customers of the status of their orders and for purposes of answering queries and addressing complaints. https://www.australiagoldinternational.com may also use e-mail, mail, or both, to let you know about our special deals, products, new features, or any promotions that you might be interested in. Please be advised that you have the option to “opt out” from this, by unsubscribing through your account profile or by advising us through phone, mail, or e-mail.

V. General Data Protection Regulation (GDPR) for Customers from the European Union

https://www.australiagoldinternational.com will endeavour to comply with the principles of data protection pursuant to GDPR for purposes of fairness, transparency, lawful data collection and use. Australia Gold International process your personal information as a Processor and/or to the extent that we are a Controller pursuant to the language of the GDPR. We are required to establish a lawful basis for processing your Personal Information in which the legal basis in collecting your Personal Information is dependent on the data that we collect and how we use it.

Australia Gold International will only collect Personal Information for a specific purpose. Whatever data collected will only be used to the extent necessary and not designed to exceed its purpose. We will endeavour to keep your data safe and secure. https://www.australiagoldinternational.com will process your Personal Information whenever it is necessary for our legitimate purpose and interests, or in compliance to a contractual or legal obligation. Australia Gold International process your Personal Information if it is necessary to carry out a public function, a task of public interest or if the function has a clear basis in law, or in compliance to a subpoena request.

https://www.australiagoldinternational.com do not collect or process any Personal Information considered “Sensitive Personal Information” in contemplation of the GDPR, such as Personal Information relating to your sexual orientation or ethnic origin unless explicit consent have been obtained prior, or if it is collected subject to and in accordance with the GDPR. Kindly do not provide us with your Personal Information if you are under the age of 16 without the consent of your parent, legal guardian, or someone who has parental authority over you. We do not knowingly collect or process the Personal Information obtained from children.

An individual residing within the European Union have certain rights as to how his/her Personal Information is obtained and used. Australia Gold International endeavour to

comply with your rights provided under the GDPR in relation to how your Personal Information is used and controlled. Anybody from the European Union has the following rights except as otherwise provided under the GDPR:

1. Be apprised of how your Personal Information will be used;
2. Access your Personal Information by requesting us for a free copy;
3. Correct the provided Personal Information if the same is either inaccurate or incomplete;
4. Delete your Personal Information at will;
5. Restrict the processing of your provided Personal Information;
6. Retain and reuse your Personal Information for personal purposes;
7. Prohibit the use of your Personal Information; and
8. Object to automated decision making and profiling.

Please do not hesitate to contact us at any time should you wish to exercise your rights provided for in the GDPR at the provided contact details below. Before acting on any of your request, kindly make sure to verify your identity. 

VI. Miscellaneous Disclosures

1. Business Transfer. Should Australia Gold International be sold, acquired, merged, or affiliated with another company, any or all of your provided Personal Information may be a part of such transfer.
2. Legal Obligations. In our pursuit to comply with the applicable laws and subpoenas, Australia Gold International may disclose Personal Information, material, and/or content, under its possession to any regulatory officers, law enforcers, judicial bodies, administrative offices, or other parties legally allowed to hold possession thereof.
3. Other Advertising. One of the most common online marketing tool is advertising. It is used by websites to promote their products and services based on the other websites that you have recently accessed, showing you advertisement that you may actually be interested in, as a result. Once you have visited our Website, Google or other companies running advertising placement may show you Australia Gold International‘s ads on other websites that you have visited although the Company is not affiliated with. Please be advised that we do not have any control on the ads and the websites in which such ads appear, nor the practice shares any of your Personal Information held by us to the other websites.

4. Security. The Company uses industry based standard of protection in its Website and online storage facilities to mitigate or reduce any misuse, loss, alteration, breach, theft, or abuse of its information or services. Australia Gold International may use additional security measures as needed to ensure the protection of its online storage facilities and Website that may be provided by a third party vendor. The Company reserves all rights in providing the needed information or granting the needed access to any third party, as may be reasonable and necessary for purposes of improving and enhancing our security features.

Although Australia Gold International utilises reasonable security measures designed to protect the submitted Personal Information, none of these data security measures are guaranteed to be completely effective to repel any threat, and the Company cannot and do not guarantee the security of all submitted Personal Information transmitted to or through our Website through any of our products and services offered.

Factors not falling within our reasonable control include among others: force majeure event, internet access, or other related problems, failure of the third party’s equipment, software, or other technology falling beyond our control and supervision may take place at any given time.

All Personal Information transmitted into our Website in availing our products and services is solely at your own risk. By using our Website and our products and services, these risks are voluntarily acknowledged and accepted by you from the moment you access https://www.australiagoldinternational.com.

VII.      Notification and Changes

On the course of our business operation, Australia Gold International may need to change, update, modify, revise, or amend this Privacy Policy at any given time and such right is reserved exclusively to the Company without any need of prior notification on our current and prospective customers.

Should Australia Gold International change any of the provisions of this Privacy Policy, the updated version will be immediately made available through https://www.australiagoldinternational.com. The updated version of our Privacy

Policy shall immediately be applicable and executory with an effect of repealing all previous versions of our Privacy Policy.

VIII.     Contact

For any inquiry or questions about our Privacy Policy, please contact us on the following details:

Jarrod Pritchard

Director

Australia Gold International Pty Ltd

4/18 Lenneberg St, Southport QLD 4215

Phone: (+61) 420-437-759

Email:   info@australiagoldinternational.com

To reach us quickly, Australia Gold International encourages its customers to e-mail us on the provided e-mail address above. Alternatively, you may likewise contact us through phone or traditional mail.